Contact Us

Online Crypto Casinos reviews and ranks crypto casinos for US players, and we'd rather hear from you than have you guess. Whether you've spotted an outdated bonus term, want to flag a payout issue with a site we cover, or just have a question about how our rankings work, this is the place to start.

What we can help with

We're an independent research and comparison site, not a casino, a payment processor or a licensing body. That shapes what we can realistically do for you. Here's where we're useful:

• Review accuracy — if a bonus figure, wagering requirement, coin list or licensing detail on one of our pages looks wrong or out of date, tell us and we'll check it.
• Site corrections — operators change terms often. If something in our write-up of a listed casino no longer matches what's live on their site, we want to know.
• General questions — about how we score sites, what "no KYC" actually means in practice, or how crypto deposits and withdrawals typically work.
• Feedback on the site — broken links, unclear sections, or anything that made a page harder to use than it should be.

What we can't help with

Because we don't operate any of the casinos listed on this site, there are some requests we simply can't action directly:

• Account issues, deposits, withdrawals or disputes with a specific casino — these need to go through that operator's own customer support team, since they hold your account and your funds, not us.
• Verification or KYC requests — identity checks (where a site requires them) are handled by the casino itself, not by a third-party review site.
• Legal or tax advice — we can point you toward general information, but for anything specific to your situation, a licensed attorney or tax professional is the right call, particularly given how gambling winnings and crypto gains are both treated for tax purposes in the US.

If your issue involves a specific operator from our rankings — say, a site we've reviewed — check that casino's own support channels first. They'll typically respond faster than we can on account-specific matters.

Before you reach out on legal or eligibility questions

We get a fair number of messages asking whether a particular crypto casino is "legal" in a specific state, or whether a site is truly no-KYC in a way that avoids identity checks altogether. We're happy to explain how these things generally work, but a few things are worth knowing upfront:

• Crypto casinos serving US players are almost always licensed offshore — commonly in Curaçao or Anjouan — rather than by any US state or federal regulator. That means they sit in a legal grey area for US players, not a clearly regulated one.
• Legality varies by state, and some states restrict access to offshore gambling sites more explicitly than others. Checking your own state's current laws is on you, and we can't confirm eligibility for your specific location.
• We won't advise on ways to get around a site's geoblocks, KYC checks or identity verification requirements, and we don't recommend using a VPN to bypass an operator's terms of service.

A note on our rankings and any commercial relationships

Online Crypto Casinos may earn a commission when readers sign up with a casino through a link on this site. That relationship never decides which sites rank where — our About Us page covers how we research and score operators in more detail, and no operator can pay for a better position or a better review.

Responsible gambling and support resources

If you're contacting us because gambling has started to feel like a problem rather than entertainment, please don't wait — call the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has further tools and information, including a reminder that offshore casinos generally don't offer the same self-exclusion options or player protections that licensed, state-regulated US operators do.

All casinos listed on Online Crypto Casinos require players to meet a minimum age — 18 or 21 depending on the site and applicable state rules — and eligibility always depends on the laws where you live. If you're unsure whether you meet a site's requirements, check directly with that operator or review our Terms and Conditions for how this site itself operates.

How to reach us

Use the contact details or form provided on this page to send your message. Include as much relevant detail as you can — the casino name, the page you're referring to, and what looks wrong or unclear — so we can look into it properly rather than going back and forth. We read every message, though as a small independent team we can't promise an instant reply, and we're not able to mediate individual disputes between a player and a casino.